Top 10 frequently asked questions about carpets and upholstery cleaning.
QUESTIONS?
Are The Products Truly Organic?
Yes, made in Canada, 100% botanical-based cleaning solution, unscented, solvent-free, and no volatile chemicals used, data sheets of the product are available on the manufactures website for full transparency.
Can You Walk On The Carpets While Its Drying?
Yes, you can, as long as you wear clean sandals and don’t make a mess!
How Long Does It Take For The Carpets Or Upholstery To Dry?
The approximate estimated time for carpets or upholstery to be fully dry is about 6 to 12 hours, and in rare cases, it may take up to 24 hours if need it.
How Long Does The Cleaning Process Take?
Our average visit lasts between 30 mins to about 4 hours or more.
How Often Should I Have My Carpets Cleaned?
Yearly professional carpet cleaning is recommended by industry standards.
Does The Technician Move Furniture?
Only light movable furniture without liability issues, risk of damage, or safety issues.
Do You Clean The Furniture On Site Or Pick It Up?
No, it is done on-site.
Do You Offer Scotchgarding Treatment?
Yes, we do at an additional cost.
Do You Offer Urine Removal Treatment For Pet Accidents?
Yes, we do, urine removal treatment is available at an additional cost.
What Methods Of Payment Do You Accept?
We only accept all major credit cards, debit, Google pay & Apple pay, no cash, no check, or E transfer.
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