Dear Valued Customers,
During this uncertain time, nothing is more important to Mima Organic Cleaning Services than the health and safety of our customers and employees. For more than 10 years, we have been committed to serving our community and customers, providing a healthier alternative for carpet and upholstery cleaning services, utilizing truly botanical organic cleaning solutions made in Canada. In the face of this unprecedented situation, we have adapted and applied strict COVID-19 guidelines to our working procedures, maintaining a healthy business continuity to provide any valuable service when you need it. Following the footsteps of the most reputable companies in the world, we are taking proactive business measures to help reduce the spread of the virus and do our part.
Our professional technicians have been guided best practices on health and safety-related measures, on how to protect themselves and our customers during services. In an effort to safeguard the health of our customers and employees as the COVID-19 coronavirus circumstances continue to evolve, we’ve taken the following steps to ensure that Mima Organic Cleaning Services remains your trusted provider for all of your carpet & upholstery cleaning needs.
COVID-19 SAFETY PROTOCOL DURING CLEANING SERVICES
Customer & employee screenings prior to booking services is a must. Wearing proper Personal Protective Equipment (PPE) is required and obligatory at Mima Services. Our technicians wear government recommended mask only covering the mouth & nose, as well as a face shield to guard against splashes. They also wear disposable nitrile gloves & shoe covers. All cleaning equipment and tools are disinfected prior to service and after each use, as recommended per CDC guidelines.
The on-site procedures are the following, our technicians inspect and review the cleaning service (carpets, rugs, sofas, or mattresses) and do a walkthrough to ensure that the area is ready for cleaning services. Then, they determine the ﬂow of the work to do the work as efﬁciently and effectively as possible. Our goal is to be efficient, effective, and in a timely manner.
Once the service is done, the technician collects, removes, all materials used and will properly dispose of them. In addition, all tools, equipment, and PPE used in the cleaning will be disinfectant. For customers wanting additional protection and sanitization, we’re proud to offer Organic Antimicrobial Disinfectant treatment for your carpets and sofas, please ask for more info or pricing prior to your booking.
Mima Organic Cleaning Services is now taking appointments only. We will continue to monitor the situation actively and reschedule based on the current climate and availability. We’re here to help make this transition as safe as possible for you, your family, staff, and customers. We will continue to update this information to keep you informed as the situation unfolds. Please let us know if there is anything we can do to help. Thank you to all our customers for their continued trust and business over the years. We remain focused on providing you with the service and support you have come to expect from us.
Our hearts go out to all families and individuals impacted by this crisis. Please stay safe and healthy.