The majority of carpet cleaning companies in Montreal are run by good ethical people. Like every other profession, there will be some bad apples.
Be aware the most basic carpet cleaning scam is called “Bait and switch” in this scam, the carpet cleaning company will try to get into your home with an incredibly low price, when in reality they have no intention on honoring this price.Once in your home, they will try to raise the bill by charging you for “extras” explaining you that the price listed on the ad is for a basic service only and that you need a more thorough cleaning procedure because the traffic lanes in your homes are very soiled, or the price doesn’t include the spot and stain removal, or cleaning of carpet under furniture, removal of odors, applying protector, the list goes on.
So how can you avoid a bait-and-switch scam?
The best protection against such scams is to ask the proper questions, keep in mind you should call several carpet cleaning companies before making your final decision. If the company cannot answer simple questions, move on to another company that can.
Here are 8 important questions that you should definitely ask:
1. ” What type of cleaning procedure and solutions do you use ? ”
2.” What is the cleaning procedure ? ”
3.” What is included in the service ? ”
4.” How long does the cleaning procedure take ? “
5.” How long will it take for the carpet to dry? “
6.” Do you offer a written, satisfaction or money back guarantee? “
7.” Is your company environmentally friendly or 100% green? “
8.” Is your company insured and bonded ? “
Keep in mind that a professional carpet cleaning technician should arrive in a company vehicle with company identification on the side. They should be uniformed, well groomed, and should also provide a business card, only a reputable company with an excellent track record can provide you such service.